Terms & Conditions

  1. It is important to note that information about our products does not amount to an offer by us to sell the product on that basis. Rather, it is an invitation to make us an offer to purchase that product on that basis,therefore references to "orders" placed by customers are deemed to be references to offers by such customers to purchase the relevant products from us. Although we will endeavour to maintain to supply you with the item requsted,sometimes we may be unable to fulfill an order.In that instance, you will be informed at the earliest opportunity.
  2. Prices quoted are inclusive of UK VAT. We reserve the right to change our prices at any time.
  3. If you purchase an item from us that for any reason fails to give you complete satisfaction,you may return it to us for a full refund or exchange as long as it is new and unused and you are responsible for the costs of return postage. Proof of return postage will be required should the item be lost in the post. Goods must be returned within 30 days of receipt by you for a refund to be considered. The item must be returned with a full note of your name,address and email address.
  4. In the unlikely event that you have a complaint about our site or our service,please email us at info@bespokegolf.com and we will attempt to remedy the situation. We will also endeavour to reply within 7 days.